Most supervisors come from the ranks -- good employees who are given an opportunity to advance their careers. Usually this transition occurs rapidly, requiring the supervisor to learn management skills by trial and error while trying to get the work done. This program series is designed to enhance the supervisor's skills through formal education that supports the supervisor's on-the-job learning experiences.

Concept: A series of 5 programs covering the fundamentals of supervisory management. Surveys of participants and participating companies verify that the topics covered in these programs are an essential part of a supervisor's knowledge base.

Target Audience: Recently promoted supervisors who need to learn supervisory management skills. Experienced supervisors who have no formal training, or who seek refresher programs to bring skills up to date. Selected employees being groomed for possible supervisory positions.

Format: Presentations combined with case studies, videos, role plays, games, exercises and homework. The presentations provide a framework of knowledge. Each presentation is supported by a case study or other exercise so participants can "try-out" the concepts. Participants then share their experiences and learn from the experiences of other participants through class discussions. Participants also apply program concepts on their jobs through homework assignments.

Programs: Summaries of these programs may be viewed by clicking on the titles.

        Managing People (Human Needs, Motivators and Attitudes)

        Leadership Skills (Leadership, Communications, Discipline)

        Managing For Results (Goal Setting, Action Plans, Goal Achievement)

        Proactive Leadership (Problem Solving, Continuous Improvement)

        Participative Management (Employee Involvement and Participation)
Note: Our Participative Management Program is called Building High Performance Teams at Quinebaug Valley Community College.

Length: Each program meets four hours once weekly for four weeks. Total of 16 hours. The half-day format ensures that the supervisor is not out of the department for the whole day, thus allowing the supervisor to balance education time with the time needed for supervisory duties.

Presenter: Daniel W. Pelley, MBA. Dan brings a unique perspective to employee and management development. He was a line worker in a machine shop for several years before earning his undergraduate degree. He spent two years in the U.S. Army enlisted ranks, became a management consultant, and rapidly advanced to partner in his firm. He later became an executive in a manufacturing company, and then an educator. He has been providing management development programs for over fifteen years and is recognized as one of the leading presenters in his field.  For more information, please click here.